PRIVACY POLICY

Effective Date: September 6, 2026

Pulo Coffee ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://www.pulocoffee.com (the "Site") or use our services, including mobile coffee cart catering and related offerings (the "Services").

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information you provide (such as your name, email address, phone number, billing/shipping address, payment details, or event details when requesting a quote).

  • Automatically collected data (such as IP address, browser type, device information, and browsing activity through cookies and analytics tools).

  • Payment information processed securely by third-party providers (e.g., Stripe, Square). We do not store full credit card details on our servers.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our Services

  • Respond to inquiries and fulfill quote requests

  • Process payments securely

  • Send marketing emails or updates (if you opt in; you may unsubscribe anytime)

  • Analyze site usage through tools like Google Analytics to improve user experience

  • Measure the performance of Google advertising campaigns

  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We use the following service providers, which may constitute a "share" of information under California law for advertising measurement purposes:

  • Google Analytics — website usage analytics

  • Google Ads — campaign performance measurement and remarketing

  • Payment processors (Stripe, Square) — to process transactions

  • Email marketing platforms — if you opt in to communications

  • Affiliates or partners who assist with services, provided they comply with privacy protections

We may also share information with legal authorities if required by law, subpoena, or to protect safety and security.

Cookies & Tracking Technologies

We use cookies and similar technologies through Google Analytics and Google Ads to understand site traffic and measure ad performance. These tools may collect your IP address, browser type, device information, and browsing behavior.

You can control cookies through your browser settings. California residents may also use the opt-out mechanism described below. Disabling cookies may affect certain site features.

Your Privacy Rights

California residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, correct inaccurate information, and opt out of the "sale or sharing" of personal information for cross-context advertising purposes. We do not knowingly sell or share the personal information of minors under 16.

EU/UK residents (GDPR): If you are located in the European Economic Area or United Kingdom, you have the right to access, correct, delete, or port your data, restrict or object to processing, and withdraw consent at any time. Our legal basis for processing is generally your consent (for marketing) or our legitimate interest in responding to your inquiry (for quote requests). We do not have an EU-based representative, as our processing of EU personal data is limited and incidental to providing services to US-based event organizers. To exercise these rights, contact hello@pulocoffee.com.

All users: You may request access to, correction of, or deletion of your data, and may opt out of marketing communications at any time via the unsubscribe link or by contacting us.

Marketing & Communications

If you subscribe to our email list, we may send you updates, promotions, or event announcements. You can unsubscribe at any time by clicking the link in any email or contacting us at hello@pulocoffee.com.

Data Security

We take reasonable technical and organizational measures to protect your information, including encryption for sensitive data and restricted employee access. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights under privacy laws (GDPR, CCPA, or similar):

  • The right to access and obtain a copy of your data

  • The right to request corrections or deletion

  • The right to restrict or object to processing

  • The right to opt out of marketing communications

  • The right to data portability

  • The right to withdraw consent at any time

California residents may also request disclosure of the categories of personal information we collect and can opt out of the sale or sharing of personal information for advertising purposes. To opt out, click here: Do Not Sell or Share My Personal Information.

To exercise your rights, contact us at hello@pulocoffee.com.

Children’s Privacy

Our Site and Services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” Your continued use of the Site means you accept the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 hello@pulocoffee.com