PRIVACY POLICY

Effective Date: August 19, 2025

Pulo Coffee (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://www.pulocoffee.com (the “Site”) or use our services, including mobile coffee cart catering and related offerings (the “Services”).

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information you provide (such as your name, email address, phone number, billing/shipping address, payment details, or event details when requesting a quote).

  • Automatically collected data (such as IP address, browser type, device information, and browsing activity through cookies and analytics tools).

  • Payment information processed securely by third-party providers (e.g., Stripe, Square). We do not store full credit card details on our servers.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our Services

  • Respond to inquiries and fulfill quote requests

  • Process payments securely

  • Send marketing emails or updates (if you opt-in; you may unsubscribe anytime)

  • Analyze site usage through tools like Google Analytics to improve user experience

  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Service providers (such as payment processors, email marketing platforms, and analytics providers) to help us operate our business

  • Legal authorities if required by law, subpoena, or to protect safety and security

  • Affiliates or partners who assist with services, provided they comply with privacy protections

Cookies & Tracking Technologies

We use “cookies” and similar technologies to improve your browsing experience, analyze traffic, and understand how visitors use our website. These may collect information such as your IP address, browser type, device information, and browsing behavior.

We may also use third-party analytics tools (such as Google Analytics) or advertising platforms (such as Facebook Pixel) that use cookies to help us measure traffic and performance, serve relevant ads, and understand user behavior. These third parties may collect information in accordance with their own privacy policies.

You can adjust your browser settings to refuse cookies or to notify you when cookies are being sent. Please note that disabling cookies may affect your ability to use certain features of our website.

Marketing & Communications

If you subscribe to our email list, we may send you updates, promotions, or event announcements. You can unsubscribe at any time by clicking the link in any email or contacting us at hello@pulocoffee.com.

Data Security

We take reasonable technical and organizational measures to protect your information, including encryption for sensitive data and restricted employee access. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights under privacy laws (GDPR, CCPA, or similar):

  • The right to access and obtain a copy of your data

  • The right to request corrections or deletion

  • The right to restrict or object to processing

  • The right to opt out of marketing communications

  • The right to data portability

  • The right to withdraw consent at any time

California residents may also request disclosure of the categories of personal information we collect and can request deletion or opt out of the sale of data (we do not sell data).

To exercise your rights, contact us at hello@pulocoffee.com.

Children’s Privacy

Our Site and Services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it immediately.

Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” Your continued use of the Site means you accept the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 hello@pulocoffee.com